Legal
Privacy Policy
Collective Global ("Collective Global", "we", "us", or "our") builds and operates ventures with founders, companies, and funds. This Privacy Policy explains how we collect, use, share, and protect personal information across our website, our contact channels, and the products and services we provide to our clients and the ventures we operate. By using our website or services, you agree to this policy.
Information we collect
We collect the following categories of information:
- Information you give us. When you contact us or submit a form, we collect details such as your name, email address, the segment you select (for example founder, company, or fund), and the contents of your message.
- Information collected automatically. When you visit our website, we may collect usage and device information such as IP address, browser type, pages viewed, and referring pages, through cookies and similar technologies.
- Information from providing services. When we build or operate a venture for a client, we may process information on that client's behalf as part of the engagement, under the terms of our agreement with them.
- Information from third parties. We may receive information from service providers and platforms we use to run our website and communications.
How we use information
- To respond to your enquiries and communicate with you.
- To provide, operate, and improve our website, products, and services.
- To understand how our website is used and to improve it.
- To protect the security and integrity of our services and prevent abuse.
- To comply with legal obligations and enforce our agreements.
Where required by law, we rely on one or more legal bases to process your information, including your consent, the performance of a contract, our legitimate interests in operating and improving our business, and compliance with legal obligations.
How we share information
We do not sell your personal information. We share it only in these circumstances:
- Service providers. With vendors who help us operate, such as cloud hosting and infrastructure (for example, Amazon Web Services) and the systems that route our contact-form submissions, who process information on our instructions.
- Clients and ventures. Where we process information as part of an engagement, with the relevant client or venture under our agreement.
- Legal and safety. Where required by law, regulation, or legal process, or to protect rights, safety, and property.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy.
Cookies and analytics
Our website may use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings; disabling them may affect how parts of the site function.
Data retention
We keep personal information only for as long as needed for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements, after which we delete or anonymize it.
Security
We use reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International transfers
We operate globally, and your information may be processed in countries other than the one in which you are located. Where required, we put appropriate safeguards in place for such transfers.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below. We will respond as required by applicable law.
Third-party links
Our website and ventures may link to third-party sites and services that we do not control. Their privacy practices are governed by their own policies.
Children's privacy
Our website is not directed to children, and we do not knowingly collect personal information from children through it. Where we build education products that involve student data, that data is processed on behalf of the relevant institution under our agreement and applicable law.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page, and material changes may be communicated through our website.
Contact us
For privacy questions or requests, contact us at nickey@collectiveglobal.net.